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'thank you' message template not appearing in Internet Explorer  (See more user questions)

Hi .

Almost invariably when a problem is browser-specific it is down to
validation errors on the page. Your form page
(http://example.com/LoginRequest.html) has 20 errors on it:

http://validator.w3.org/

...most notably three </form> closing tags but only two <form... opening
tags.

Can I take it that logform.php is my script?

That page you posted below (user_login.php) looks like a template page for a
"thank you" message. If it is, it's not a redirect, you will still see the
URL of your script (http://example.com/forms/login/logform.php) in the
browser bar when you successfully submit the form and get the "thank you"
message.

user_login.php has 14 validation errors on it, I think largely because there
isn't a doctype on it.

I tried to submit your form to test it but couldn't get past your JavaScript
required fields (phone number format - I'm in the UK but probably wouldn't
enter my real phone number anyway if only testing). So I disabled
JavaScript in my browser and was able to send it. I got
http://example.com/forms/login/logform.php in the browser address bar
which is correct for a "thank you" message template. I was also able to see
the page no problem, viewing in Opera, which suggests to me that everything
on the script side is ok (nothing in the script is browser-specific as
browsers can't see the PHP code).

I would have a look at those validation errors.

Any questions, just let me know.

Best wishes.

Charles Sweeney
https://formtoemail.com
The world's easiest feedback script!

----- Original Message -----
Sent: Thursday, September 09, 2010 12:17 AM
Subject: FormToEmail script


> Comments: Hello Charles,
> Didn't expect to be back so soon.
> We have a form (http://example.com/LoginRequest.html) that works in
> Firefox and other browsers but not IE. Throws a blank page in IE when
> calling the redirect page (user_login.php).
> Since I don't see any file attachment options I've taken the liberty of
> pasting it here.
>
> <html>
> <head>
> <title>request for login from ff<name>
> <link href="/forms/print.css" rel="stylesheet" type="text/css">
> <style type="text/css">
> <!--
> .style3 {
> color: #CC0000;
> font-weight: bold;
> }
> -->
> </style>
> </head>
> <body>
>
>
> <p align="center" class="style3"><a href="javascript:print()"
> class="contactinfo">Print this page for your records</a> <a
> href="javascript:print()"><img src="../../images/printer-16.gif"
> alt="print" width="16" height="16" border="0"></a></p>
> <p><img src="../../images/PNTlog150.png" width="150" height="114"><br>
> </p>
> <span class="contactinfo">Customer Service Phone:<br>
> Website: http://example.com</span><br>
> <h1>Request for User Login and Password</h1>
> <p>Before you can access you will
> need to have a unique User Login and Password assigned.</p>
> <p>Please complete the information boxes below. Our customer service staff
> will send you an email within 24 hours (except weekends and holidays) from
> the time they receive your request.</p>
> <h2>Open Up Contact Information:</h2>
> <p>Your Full Name: ff<name></p>
> <p>Your Email Address: ff<email></p>
> <p>Contact Phone Number: ff<phone></p>
> <p>You have requested a login and password for:</p>
> <p><strong>ff<Property_Space>
> </strong></p>
> <p><strong>ff<ReiSource>
> </strong></p>
> <p><strong>ff<Real_Quest>
> </strong></p>
> <h3>User Agreement</h3>
> <p class="fineprint">Please read the following Agreement before submitting
> your request for user login and password. Your use of the services
> constitutes your agreement to all the terms below.</p>
> <p class="fineprint"><strong>Pricing Structure for <br>
> </strong>When you sign up for , you will be responsible for
> a monthly billing cycle for the services rendered by . The
> price structure for is as follows:<br>
> View and Print Property Profile Page &#8212; 40
> <br>
> View and Print Aerial Imagery Page &#8212; 40
> <br>
> View and Print Assessor&#8217;s Map Page &#8212; 40</p>
> <p class="fineprint"><strong>Pricing Structure for </strong><br>
> When you sign up for , you will be responsible for a quarterly
> billing cycle for the services rendered by . The price structure
> for is as follows:<br>
> View and Print Property Profile Page &#8212; $2.00</p>
> <p class="fineprint"><span class="fineprint"><strong>Pricing Structure for
> <br>
> </strong></span>When you sign up for , you will be responsible
> for a quarterly billing cycle for the services rendered by .
> The price structure for is as follows:<br>
> View and Print Property Profile Page &#8212; 85
> <br>
> View and Print Street Map Plus Aerial Imagery Page &#8212; 25
> <br>
> View and Print Assessor&#8217;s Map Page &#8212; 85
> <br>
> View and Print Demographics Page &#8212; 35</p>
> <p class="fineprint"> Mortgage and Foreclosure Prospect Lists require
> payment by credit card, and you are responsible for those charges before
> such services are rendered. The total charge is calculated and provided
> before you are required to enter your credit card information.
>
> Please make a selection. Yes, I agree with the user agreement described
> above - please email my user name and password to me. </p>
> <HR WIDTH=100%>
> <strong>ff<name></strong>has read the pricing structure outlined and
> agreed to the terms of use.
> </body>
> </html>
>
> What do you think the problem is?
> Thank you.