Storing form submissions (See more user questions)
Hi
The CSV file is only an option that you can enable. If you have not enabled
it, it won't be there.
Mail servers are not my main thing, you would need to ask the person
responsible for the mail server on your server. The script just sends the
email to the email server, thereafter it's down to the server settings. The
script has no knowledge at this point.
Best wishes.
Charles Sweeney
https://formtoemail.com
The world's easiest feedback script!
----- Original Message -----
Sent: Thursday, July 02, 2009 2:04 PM
Subject: Re: FormToEmail script
Hi Charles,
Thanks again for your follow-up.
Is the data stored anywhere on the server after it is entered, even if
the e-mail is not properly configured? You mentioned a CSV file—I am
wondering if that can be directly accessed to grab the data from
there...?
Regards,
On Jul 2, 2009, at 3:52 AM, FormToEmail.com wrote:
> Hi
>
> Had a quick look at your page. Can't tell much from the outside,
> but the form is finding the script, which is as it should be.
>
> This confuses me: "e-mail settings I had set up did not transfer
> over to the other galleries"
>
> What email settings? Set up where? What's the "transfer over"
> business??
>
> For my script to work, you put your email address in it. That's
> it. Can't make it any easier.
>
> If you are not getting the emails from the script, have a look at
> this page on my support section:
>
> https://formtoemail.com/developersupport/not_receiving_email.php
>
> If you have set up the script correctly (minimum is add your email
> address to it) then it will work. If it doesn't work, it is
> undoubtedly a problem on your server, which you need to see your
> host about. As stated in the requirements for my script, the PHP
> mail() function needs to be enabled and working on your server.
>
> Any questions, just let me know.
>
> Charles Sweeney
> https://formtoemail.com
> The world's easiest feedback script!
>
> ----- Original Message -----
> Sent: Thursday, July 02, 2009 12:46 AM
> Subject: Re: FormToEmail script
>
>
>> Hi Charles,
>>
>> Thanks so much for the super-speedy reply!
>>
>> I am desperate and panicking, so sorry if I am unclear. This is a big
>> wedding client who paid me a good chunk of money so I don't want to
>> piss them off...as I am sure you can understand!
>>
>> You are right, I should have done some testing after creating the new
>> galleries...I'm stupid.
>>
>> Would it help to take a look at one of the specific galleries to see
>> if there is any hope?
>> http://
>>
>> Thanks so much for your time.
>>
>> On Jul 1, 2009, at 7:40 PM, FormToEmail.com wrote:
>>
>>> Hi Erik.
>>>
>>> The script (FormToEmail-Pro) will write the submitted form values to
>>> a CSV file, only if you have set it up to do so.
>>>
>>> In any event, I don't fully understand your problem, sone vagueness
>>> there. I can only say, that you must test the setup before you make
>>> it live, and ENSURE that it is working properly. If you haven't set
>>> it up properly, then there is a very good chance, that even if it
>>> was configured to write to a CSV file, that that wouldn't work
>>> either. It needs to be set up properly and tested (lest that not be
>>> obvious).
>>>
>>> Any questions, just let me know.
>>>
>>> Best wishes.
>>>
>>> Charles Sweeney
>>> https://formtoemail.com
>>> The world's easiest feedback script!
>>>
>>> ----- Original Message -----
>>> Sent: Wednesday, July 01, 2009 11:14 PM
>>> Subject: FormToEmail script
>>>
>>>
>>>> Comments: PLEASE HELP! I installed and utilised TTG's Client
>>>> Response form for Lightroom which uses FormToEmail.com but, after
>>>> testing the response mechanism in one gallery, created several
>>>> other galleries only to find out -- after literally hundreds of
>>>> responses -- the e-mail settings I had set up did not transfer over
>>>> to the other galleries. This means that I have not received any of
>>>> those responses!
>>>>
>>>> Does the system store any of this data somewhere where it can still
>>>> be retrieved? Any help you can offer will be tremendously
>>>> appreciated!
>>>>
>>>> (FYI: I am seeking the help of TTG people as well.)
>>>>
>>>> Thanks,
