Developer Support »

SMTP error  (See more user questions)

Hi

Good to hear from you.

It's not my script that's producing that error. There is nothing in the
script that would produce such an error. There must be some setting on the
server that is causing this. See the host/server admin.

You can try some things, as suggested on my support section, here:

https://formtoemail.com/developersupport/not_receiving_email.php

...but I can only guess. Seems strange to me that it only affects some
clients, but I don't know how your server is setup.

Any questions, just let me know.

Best wishes.

Charles Sweeney
https://formtoemail.com
The world's easiest feedback script!

----- Original Message -----
Sent: Thursday, August 27, 2009 11:31 PM
Subject: FormToEmail script


> Comments: Hi Charles
>
> I'm having a problem you might be able to help me with. I've implemented
> your pro script on my web page to allow users to submit data and attach a
> file via email. The script appears to work perfectly most of the time.
> However, I've had a small number of people advise that they got the error
> below when submitting. While this appears to be an smtp server error, it
> seems to happen only to certain clients ie: it works on one device but on
> another it wont. Is it possible the client needs a certain setting in
> place?
>
> Any ideas?
>
> Thanks
>
> Tony
>
> Warning: mail() [function.mail]: SMTP server response: 550 5.7.1 Unable to
> relay for [email protected] in
> \\nas01\\d\u\mydomain.com\web\formtoemailpro.php on line 1660