Feedback - FormToEmail.com

I am happy to say that I get glowing testimonials pretty-much on a daily basis. Due to modesty and customer confidentiality, I don't publish them. The feedback comments you see here, are from customers who noticed this feedback board and very kindly took it upon themself to leave feedback.
68 posts - Viewing page 6 of 7	Post feedback

Date	October 22, 2009
From	Cees
Location	Spain
Feedback	Hello, I have a problem with the autoresponder. I configured the script to send an autoresponse-template to the adress which provides the visitor. When I test it, it does not work well. I do get a message in the autoresponder From but I get no autoresponse mail to any hotmail, gmail or mail account outside my server. Funny thing is I do get the autoresponse mail when I provide an email which is on the same hosting plan. Then it all seems to work proper. Can you help me out, please.

Date	September 20, 2009
From	Bob Bruce
Location	United Kingdom
Feedback	This is a great script which I found after trying many others. This is by far and away the best. Thanks.

Date	September 10, 2009
From	Charles Sweeney
Location	United Kingdom
Feedback	Hi Vahid. Thank you for your question. This area is for feedback, for support requests it is better to use the form on the contact page, but as I don't have your email address (not needed for leaving feedback) I will answer you here. It's difficult to be certain without seeing your form or script, but it sounds like you are using the GET method, that's what makes the form values show in the URL. Use the POST method instead, if you don't want values to be seen. In any event, if you are taking credit card details, you should use a secure connection (SSL) so no submitted details can be seen or intercepted. Any questions, just use the form on the contact page. Best wishes.

Date	September 10, 2009
From	vahid
Location	United States
Feedback	hello when I use your script everything works perfect on the url of the page after submission it shows all the fields and their values. For example if i am asking someone for their credit card number you can see it in the url link on the address bar which is a security issue. How can I hide that thank

Date	September 3, 2009
From	Martin Foster
Location	United Kingdom
Feedback	This is a superb script that saves a lot of work, time and headaches. It's very vesatile, extremely reliable and simple to configure. The support provided by Charles Sweeney is absolutely first class. I needed to customise a particular configuration option of the script as I needed it to perform a specific function - I emailed Charles from the support page and - Voila! - 20 minutes later I had a reply and the code snippet I needed. First Class all round and well worth the small pirchase price.

Date	August 4, 2009
From	Rebecca Dittman
Location	United Kingdom
Feedback	I would recommend the Pro version to anyone who is looking for a safe answer to form implementation on their site. With so many user options it can be tailored for any form with extreme ease, including those you write the code for yourself. Although the script is extremely well commented, the support that is available both on the FormToEmail website and direct to Charles Sweeney means that solutions can be found to any particular issue speedily. Thanks for a great script at a very reasonable price.

Date	July 18, 2009
From	Benn
Location	United States
Feedback	I received prompt technical support by email for what turned out to be a problem with my page and not the FormToEmail script. It now works perfectly. I recommend this product and its producer.

Date	June 16, 2009
From	Trisha
Location	United States
Feedback	Charles, Thanks for the fantastic script that just keeps getting better and better! I've been using the Pro version for client websites for over a year now (maybe two?) and it answers every need I've ever come up with - it's the best!

Date	June 2, 2009
From	Charles Sweeney
Location	United Kingdom
Feedback	Hi CJ. Thank you for your question. This board is primarily for feedback. For support enquiries it is better to use the contact form on my "Contact" page. As I don't have your email address (I don't ask for it for feedback comments) I will reply to you here. Due to anti-spam features in my feedback script, I am unable to reply to you fully here, as I cannot post the code I need to. So, very briefly. If you have the Pro version of the script, hard-code a From: email address into it, which will put your visitor's email address into the Reply-to: header. There are instructions in the script for this. I don't think you will have much joy hard-coding a Return-path. Please contact me (as above) for more information. Best wishes.

Date	June 2, 2009
From	CJ de Heer
Location	United States
Feedback	Is there a way to make the return-path header display the email of the person submitting the form? When I travel, I forward all my email to a gmail account so I can use the gmail vacation responder (I can combine it with filters to have greater control over who receives the vacation responder emails). However, gmail doesn't correctly handle the emails it receives from my formtoemail forms because it sends the vacation response to the return-path email, which is in the form of customer@shared.hosting.server.com (in my case, cjdeheer@focus.websitewelcome.com, which isn't a real email address). I've seen on your support pages that I can set the return-path to a fixed email address, but I don't see how I can set it to the person who completed the form. Thanks, CJ

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